Returns

In simple easy terms:

Call: 516-330-1100

or 

Email: infobestrugplace@gmail.com 

At our family-owned and operated rug business, we are committed to providing our customers with the highest level of satisfaction. We understand that purchasing a rug is an investment, and we want our customers to be completely satisfied with their purchase. That is why we offer a 30-day money-back guarantee return policy.

Our return policy is simple and hassle-free. If for any reason, you are not completely satisfied with your purchase, you can return the rug within 30 days of delivery for a full refund. We will even cover the shipping cost for the return. Our goal is to make the return process as easy and stress-free as possible for our customers.

We are confident in the quality of our rugs, and we believe that our pictures do not even represent the full beauty and quality of the rug. We understand that seeing the rug in person is essential to fall in love with it fully. Therefore, we encourage our customers to take their time to inspect the rug and see it in person to make sure it meets their expectations. We are confident that once you see the rug, you will love it.

Our rugs are of the highest quality, and we believe that they will last a lifetime. We take great pride in our handmade rugs, which are crafted using traditional techniques that have been passed down for generations. We are confident that our rugs are not only beautiful but also durable, and we want our customers to enjoy them for years to come.

In summary, our return policy is a reflection of our commitment to providing our customers with the best experience possible. We believe in the quality of our rugs and are confident that our customers will love them. However, if for any reason, they are not satisfied, we will gladly accept the return within 30 days of delivery and cover the shipping cost. We want our customers to feel confident in their purchase and to love their rug. Contact us today to learn more about our return policy and how we can help you find the perfect rug for your home.

As part of our commitment to providing a hassle-free return policy, we work with FedEx to ensure that the process is as easy and stress-free as possible for our customers. Once you decide to return your rug, we will work with FedEx to schedule a pick-up from your home or preferred location. FedEx will take care of everything, including packing the rug securely and delivering it back to us.

Our partnership with FedEx allows us to provide our customers with a seamless return process, giving them peace of mind and confidence in their purchase. We understand that returning a large item like a rug can be challenging, which is why we handle everything and work with FedEx to ensure a smooth and efficient return.

In summary, our partnership with FedEx is an essential part of our commitment to providing a hassle-free return policy. We understand that returning a rug can be a challenge, which is why we work with FedEx to ensure that the process is as easy and stress-free as possible for our customers. Contact us today to learn more about our return policy and how we can help you find the perfect rug for your home.